Retail and Consumer
Digital transformation is sweeping the brick-and-mortar retail industry because consumers today are much interested in using smartphone’s applications and stay informed and connected. They want mobile shopping therefore they use several digital channels for purchasing products. The retail enterprises require advanced analytics and new-age platforms to source data from various social media and digital channels to understand the customer behavior.
The retailers use both physical and digital channels to overcome the challenges of discerning consumers who seamlessly looking for a personalized shopping experience. There is no doubt that IT solutions and massive technology disruption have made this personalized customer interaction and promotions much easier to implement.
‘Techgenomics’ offer IT services and solutions for retail and consumer industry to help enterprises boost their customer satisfaction. Our innovative, intelligent solutions and services such as Digital, Industrial IoT, Analytics and Consulting enable retail enterprises drive an actionable business insight to earn revenue. By harnessing advanced analytics tools we build, implement and manage complex retail systems and help businesses gain an extra edge over the competitors and rapidly changing market.
The strategies that we use not only help retail business but also improve the overall experience of wholesalers, consumer packaged goods and consumer services organizations.
Our Comprehensive Retail Services And Solutions Include
- Omni-Channel Retailing
- Analytics and Business Intelligence
- Mobile Commerce
- Store Systems, E-Commerce
- CRM, Merchandise Systems
- Digital Transformation
- Responsive Supply Chain Management
- Enterprise Resource Planning
- Concept-To-Consumer Collaboration
- Customer Data Mining